Q: What is an incident?
Q: When does a patient outcome become an incident?
Q: Why should I report an incident?
Q: How soon do I need to report an incident?
Q: How do I report an incident?
Q: When I call, what information will you require?
Q: Does the reporting of an incident affect my premium?
Q: Does reporting an incident trigger coverage?
Q: What services are offered by the PLICO Risk Management Department?
Q: May I request assistance with a question or problem concerning patient
care?
Q: What is an on-site assessment?
Q: What is a chart audit?
Q: How do I request an on-site assessment?
Q: Why has PLICO asked to schedule an on-site assessment of my practice?
Q: What should I do if I receive a records request from an attorney in regard to medical care that has been rendered to one of my patients?
Q: What should I do when I am contacted by an attorney to discuss medical
care that has been rendered to one of my patients?
Q: What should I do when I receive a demand letter or I am served with a
lawsuit regarding a patient?
